27 Jan 2016
When you think of plumbing, you probably don’t think of customer loyalty. But what if I told you when our customers think of us, they immediately think of reliability, trust and rapport?
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30 Jan 2013
The majority of people would say the credibility of a plumber giving advice on excellent customer service is about as rare as a plumber actually providing it. However, Pipe Perfection’s marketing and finance manager Laney Clancy proves the exact opposite by providing a sneak peek of how her business uses a system that exceeds customer experience expectations.
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