Here are some common problems and some potential DIY solutions.
Always turn the water off by turning the valve on the water supply lines to the taps (under the sink or basin. If these are absent:
This is called a “water hammer.” It’s usually caused by high water pressure and/or loose pipes banging against the wall.
Don’t ignore it or you can end up with broken pipes or worse, damaged fittings (taps, dishwashers, etc.)
Water hammer can be a complex issue and may require multiple repairs. Find out more about water hammer and how it can be fixed: read more.
Your tap bonnet thread may be clogged with dry soap, grease or may simply need lubrication. If you or a household member is older, has arthritis, etc., we suggest having ¼ turn taps installed. They are much easier to use for everyone.
We offer a complimentary service where we can show you how to do this when we are doing an inspection of your property.
Contact us to make a booking.
Under the sink:
Cut off water to the taps by turning the shut-offs under the sink all the way to the right. If there are no individual shut-offs under the sink then use the main water shut-off for the entire house.
Shut off valves are an easy, quick way to isolate a leak in home without interrupting the entire home’s water supply. Have them installed when your plumber next visits.
This will stop all water flowing into your house. If you live in a house, the tap and water meter will probably be out on the street or in your front yard adjacent to the street.
If you live in a flat or townhouse, the mains tap will probably be inside, perhaps in the bathroom or laundry. Be certain the water has stopped running by turning on random taps in your home. (If the water has not stopped running, it will be necessary to call a licensed plumber). If the main’s tap has not been used for years, you may need a pair of multigrips to help turn it off.
Must-Know Pipe Perfection Tip:
You need to be able to locate your mains tap to turn it off in an emergency. If you don’t know where it is, now is the time to find out. Draw a little map of the location and tape it inside your pantry or utility cupboard.