OUR ADVICE TRUSTED BY
Meet Darren and laney
When we decided to create Pipe Perfection, it was at a time when tradies had a bad reputation for no-shows, over-charging, making a mess, causing bill shock and showing way too much plumber’s cleavage. Darren and I felt that we could do it better -WAY better since the bar was so low! That idea is what led to the choice of our name – Pipe Perfection Plumbers (PPP).
It’s been almost 20 years (crikey, time flies!) that we have been in and out of thousands of homes in the eastern suburbs and inner west of Sydney and what people want hasn’t changed. They are looking for a tradie:
- That can be relied on to keep commitments
- Someone they can trust to be honest and transparent
- To be proactive about what needs doing and the best way to fix it
- To be careful, kind and thoughtful – your home is your castle after all!
We distilled these values into our promises to you, made them a core part of PPP and have outlined them here – Pipe Perfection Promise
To add to that, Darren has always been clever and creative. Creative? In plumbing?? Hear me out …
Darren has such broad experience in huge commercial construction sites, super fancy luxury apartments right through to lovely little Victorian terraces. He was responsible for a big part of building his own home, setting up a farm from scratch, solar powered water pumps, installing a pool and he blacksmiths and builds beautiful tables a hobby – he’s been there done that. He takes all of that knowledge and assesses your home holistically. He tries to come up with clever solutions that fixes the issues once and for all, at a fair price.
Pipe Perfection Plumbers has had a stable team for several years now. Over time, one of the key challenges have been recruiting good plumbers – people who are polite, tidy, thoughtful and good at their work. People that Darren are proud to send off to his oldest customer’s homes. And, we’re so proud of who we have today – the team is great and you can read more about them here.
It’s all very well to write this down on a website. But we’re the kind of people who like to put our money where our mouth is. Right from the get-go, there’s been our 100% happiness guarantee – our customers know we mean what we say. If there’s ever any issues (we strive to be perfect, but it’s impossible to achieve all the time), the guarantee comes into play.
Hope to see you soon,
Laney and Darren xx
100% happiness is our guarantee
“Our track record on that point is second to none, but if you follow our advice and our craftsmanship doesn’t make things right, we’ll fix it for free. That is our Happiness Guarantee.”
We operate on our Pipe Perfection Plumbers Code – our manifesto for excellence.
Superior Labour and Smarts
Arrived on time, two guys getting all works done, cleaned up, tested everything before leaving, could not recommend them more highly.
Just want to thank Darren and Felicity for arranging to have Mason fix my isolator valve in the bathroom today. Mason is the third plumber who has tried to fix it in the last 12 months and was finally successful!!
It wasn't an easy fix but he persevered and completed the job. I couldn't thank him enough. I just wanted to let you know what a great job he did and all while being extremely pleasant and mannerable. He called to say he would be a little early and arrived when he said he would.
I am thoroughly pleased with the outcome and wanted to let you know. He is an asset to your business. Thanks again. Shellee Cawsey
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