Our Promise
Pipe Perfections code – our manifesto for excellence.
We are serious about you, our customer, receiving the best service you’ll ever experience. The aim is to solve all your plumbing and electrical problems in the most ethical, efficient and effective way possible.
To do this, employees of Pipe Perfection must live by the standards set in our Code – our manifesto for excellence.
Be reliable
This means we are consistent and dependable, from turning up on time, providing the right kind of advice through to simply being available whenever you need plumbing or electrical help. We are all about the effort, not the excuses. We get the job done without fuss.
Be trustworthy
Be clear
Be proactive
Be kind
This means we are human and we have empathy for our customers. Customers aren’t plumbing or electrical experts like us – issues that crop up can frustrate them easily. We are sympathetic to feelings and we don’t talk down at our customers. Pipe Perfection is for the people.
Be clever
This means we understand the problem and we find the most effective solution by being inventive and thorough. Pipe Perfection go that extra mile to find the right solution, not the quickest solution. We think clearly, we keep sharp and we ask for a second opinion if we need to. We make sure we fix it right the first time and we don’t take a ‘she’ll be right’ approach.